1. Pengenalan Erajaya

2. Kewajiban Sales

3. Hak Sales NASA

4. Basic Technology - Hardware

5. Basic Technology - Software

6. Basic Technology - Samsung One UI

7. Basic Technology - Network

8. Basic Technology - Accessories

9. Basic Technology IOT

10. Product Knowledge (Samsung)

11. Promosi

12. Sales Attitude

13. Pengantar Selling Skill

14. 8 Bintang - Greeting & Discover Needs

15. 8 Bintang - Recommendation & Solution

16. 8 Bintang - Demo & Test Drive Product Knowledge

17. 8 Bintang - Upselling Accessories & Overcoming

19. Mengenal Tipe Pelanggan

20. Store Operation